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GlobalGenealogy.com Inc publishes and sells books and information that is used for research purposes. As a result we do not accept returns unless you receive an item in faulty or damaged condition or if you receive an item other than that which was ordered. If the fore-mentioned conditions apply, we will promptly provide a return authorization number and exchange the merchandise for an identical item only. We do not process credits nor do we provide refunds. If you recieve a faulty or damaged product from us, you can return the product at our cost once you have a return authorization. To get a Return Authorization please email sandra@globalgenealogy.com outlining your request, date of purchase, your name, your purchase details including order number. We do not accept responsibility for any item returned without a return authorization number. The address to return your shipment to will be provided with the return authorization number.

Customer Feedback: email: rick@globalgenealogy.com

"Thank you very much for resending all of my Global pdf books that I lost when my computer harddrive crashed!!!!! I put them on my Adobe Cloud [now] so I can't lose them again. It was very kind of you to do this. It is very much appreciated! Yours, Mary" By Mary on May 6, 2023..
"Great book, as described, and quickly shipped to the USA! Thanks! "..... By Kathleen A Carter on May 3, 2022..
"Packaged well. "..... By L. Raleigh on February 2, 2022..
"Item appears to be as ordered, have not opened as it is a Christmas gift. However thank you for delivering in time for Xmas. "..... By Inez on December 23, 2021..
"Love this book! "..... By Alice on November 13, 2021.
"Item arrived quickly, exactly as described. "..... By Al on June 25, 2021..
"The first page I opened had something I was looking for!"..... By Susan Solomon on April 8, 2021..
"Item never arrived (lost by courier), but when I contacted the Global they shipped another one out immediately. 5 stars!"..... By Thomas Flynn on March 3, 2021..
"arrived early in great condition "..... By janice r. on March 23, 2021..
"Delivered earlier than expected...bonus."..... By Joyce Ramsey on February 17, 2021..
"Excellent book and fast delivery"..... By Mitchell Parker on February 7, 2021..
"It is really helpful in helping my husband understand my roots. Well documented."..... By lachancesare on October 11, 2020..
"I'm very happy with my purchase itself and with how quickly it arrived - thank you!"..... By Kathryn W. on October 9, 2020..
"Packaged was very well wrapped and the book was even double wrapped inside with paper. Book arrived in pristine condition. Very happy"..... By 'Gas Station Sushi' on October 7, 2020.
"Very nice books that I received and they arrived well wrapped. Books came in a very reasonable time. Thanks, James"..... By James Pajl on June 3, 2020..
"[book]... Arrived in great condition! Thanks!"..... By Heidi on Feb 4, 2020.
"Excellent [book]! Thank you!"..... By BR on Jan 22, 2020.
"thank you very much for following thru and quickly replacing my purchase that was lost in transit. I would make another purchase!"..... By Arleen C. Balciunas on November 22, 2019..
"well packaged, excellent condition, very prompt, many thanks"..... By Robert on October 11, 2019..
"Item exactly as described. Very pleased."..... By Mr A. on August 15, 2019..
"... book as offered, protectively wrapped, and promptly sent"..... By Woody, Nov 4, 2019.
"Clean & tight hardcover..... Prompt delivery. Well pleased"..... By Thos. A. Hill, October 21, 2019.
"Exceptional customer service. This seller is accessible and accommodating. "..... By Janet S. on Oct 4, 2019.
"Quick and easy, would buy again from this seller A+"..... By Brynn Bohlman on Aug 21, 2019.
"Interesting book... glad they were able to acquire the publishing rights when the author passed"..... By Dan Plant on March 13, 2019.
[the book I ordered is] "a useful research tool. "..... By Marge on March 8, 2019.
"Great product. Everything I was looking for"..... By Ellen O. on February 27, 2019.
"... was delivered quickly and was as described"..... By G A Vautour on February 22, 2019.
"The item arrived before the expected date and was as described"..... By Maire on December 5, 2018.
"Very quick delivery and this book arrived in excellent condition!" By J.S. on November 30, 2018.
Book was accurately described as to quality and condition. It was well packaged and arrived without damage. I would not hesitate to order again from this seller. Thank You!" By Fred on November 14, 2018.
"Quick shipping and excellent packaging." By Catherine Trudel on September 19, 2018.
"My book was delivered in a timely fashion and the book was in excellent condition. Very pleased". By Victor Menzies on August 21, 2018.
"As described with fast shipping. Great book. Thanks." By J. Benson on August 3, 2018.
"Excellent service... "By Margaret Killackey on July 16, 2018.
"The book arrived as it was supposed to and it was a good read as it was described." By Mark Chappell on July 5, 2018.
"Item was just as described..." By Deborah Huffmyer on June 25, 2018
"Book was just what I wanted.....in excellent condition By Heather on April 29, 2018.
"Exactly as advertised. By David E. on April 21, 2018.
"Item rec�d before expected delivery date! By Amazon Customer on April 17, 2018.
"Happy with the service and pleased with the book." By chelsea on April 15, 2018.
"Sooooo happy you had this book. it's amazing. thx" By Amazon Customer on March 24, 2018.
"The package of the book arrived earlier... which was very nice. The book's condition was very good. I look forward to reading about this specific bit of history with ancestors in mind." By Donna James on March 23, 2018.
"Such a wonderful book! Very fast shipping and the book itself is pristeen, so nicely bound...... it will be a fine heirloom to pass down along with the family.." By Donna on March 19, 2018.
"Fast shipment, thank you!" By D. Stevens on June 15, 2017.
"As a professional researcher, I am constantly looking for new source materials at reasonable prices. Rick and Sandra at Global Genealogy fit the bill to a tee. One example, the St Finnan's Church records available Global Genealogy is an excellent resource. The index is available on their website at no cost...... and access via the Global Genealogy website works like a proper website. Unlike competitors, resource purchase options are excellent (hard copy, CD, PDF download), as are payment options (Visa, M/C, and PayPal). Finally, when it comes to support, nothing beats being able to pick up the phone and talk to Rick or Sandra. Rick's 40+ years of experience make him a "wealthy resource" in and of himself. He is generous with his time, has patience with those of us who are still in the learning curve, and he should be considered an expert in the field. I HIGHLY recommend Global Genealogy. Great bang for your buck- whether it's a US buck or Canadian. " Dana Pereau Genealogy Research, Washington, USA, May 2017
"Great book and nicely produced." By Michael Aikey on March 9, 2017.
"The item arrived on 14 December, in perfect condition, and is a great addition to my collection of genealogical books. Thanks very much and have a happy holiday..." By Judith on December 15, 2016.
"The book looks fabulous! The print quality, paper and cover are all excellent. You have no idea how much we have appreciated your help throughout this process. As we are all new to this writing/publishing process, your help has been invaluable."
Woodland Beach Book Committee, Authors of Footprints in the Sand - Woodland Beach Memories [Ontario], publ. 2016
"Thank you both for your help getting Mary's book to her last week... Less than three weeks from manuscript to finished book. Thanks again."
Jane [from Ontario], June, 2016
"I am so happy with them [my books]! The red buckram is a beautiful shade and is exactly the true red that I was hoping for. The pages open so nicely.... Thank you so much for helping the end product to be a book that I am proud of."
Colleen Robinson, author of "Memoirs and Statistics of the Youth for Christ Teen Team To Southeast Asia 1963" publ. 2016
"[My books] more than meet my expectations... I have a few books that you had done over the last 8 to 10 years! I knew then, if I ever got around to publishing the family history book that I would likely ask you... Satisfied Costumer!..."
Ken W. Henry, author of "Prairie Pioneers of Southern Saskatchewan, Alex FELL Family, Friends & Neighbours" publ. 2015
"My books just arrived, they look great! Thank you..."
Ev Page, author of "Page and Paskin Families" publ. 2015
"The books arrived (poor postal man huffing and puffing and probably in need of a little lie down after all that exertion). They look great! It's been great working with you and I will certainly be more than happy to pass your name along to anyone I come across who might be in need...."
Mary Anne Richardson, author of "Did Little But The Chores, Vol. I and Vol. 2", publ. 2014 (vol. 1), 2015 (vol. 2)
"Thank you again for your efforts and support with 'Loyally Yours - 100 Years of The UELAC' "
Fred Hayward, compiler and publisher of Loyally Yours - 100 Years of The UELAC [United Empire Loyalist Association of Canada], publ. 2014
"A splendid book...."
Edward Young, Deputy Private Secretary to the Queen, Buckingham Palace, regarding the book Loyally Yours - 100 Years of The UELAC [United Empire Loyalist Association of Canada], publ. 2014
"My sincere thanks for all your support in making the publishing of my book 'Our Smith Heritage' a smooth process from start to finish and in such a short turnaround time. I am very pleased with the final result and the quality of the book, and know that family members will have a treasure to hand down to their descendants...."
Marilyn Dwyer, author of Our Smith Heritage, publ. 2014
"... wonderful to work with and I heartily endorse using their services..."
Delphine Cameron Large, author of Our Camerons of Lochiel, publ. 2014
"I have just arrived home and found the books waiting for me. They look great! The paper has a very nice feel and the photos do not show through at all [high opacity paper]. They look like "proper" books. What we had done in the past [by others] was nothing like this. This is a fitting tribute to our 50th anniversary. Thank you so much for your help with this..."
Helen Billing, regarding: A Celebration of 50 Years, 1964-2014, publ. 2014
"... thanks, splendiferous!"
Ann Crichton-Harris, regarding the book 'Cornish Emigrants to Ontario, Volume II', publ. 2014
"I just saw the books, and they are fantastic! Thank you again for all your hard work and advice. I know that the rest of the 1812 Committee will be very impressed."
Carla Mackie, Historical Services Coordinator/Morningstar Mill, St. Catharines Museum regarding: The Report of the Loyal and Patriotic Society OF Upper Canada 1817, publ. 2013
"You will be pleased to know that our books have been flying off the shelf. Thanks for helping to make that a reality."
Nancy Leveque, co-author of 'Researching Your Ancestors in Simcoe County, A Study in Migratory Patterns and Family History', Publ. 2012, publ. 2011
"My book is being received very well, and I am very grateful to you for your help. I am getting lots of feedback, and I am quick to tell them of Global Genealogy."
Wayne Robinson, author of My Irish Ancestors, publ. 2011

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