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Subscribe to our Global Genealogy newsletter to learn about new books and resources as they become available, as well as periodic promotions. We typically publish 20-30 new books annually resulting in 10-20 email newsletters per year. You can unsubscribe at any time. Social media - facebook: facebook.com/GlobalGenealogy FREE SHIPPING for physical orders over $99 to Canada & USA We ship exclusively via Canada Post Expedited Parcel service because of their reliable delivery agreements with couriers & postal services worldwide, speed of delivery, low cost, and shipment tracking. Canada Post picks up our shipments between 10-11am daily. Customer pickups: Shop our website and then phone 613-257-7878 to place your order and to arrange for a convenient pickup time at our Carleton Place (Ottawa area) location. Same-day and off-hours pickups are usually available. There is no showroom or in-person shopping at this location. Return Policy: GlobalGenealogy.com Inc publishes and sells books and information that is used for research purposes. As a result we do not accept returns unless you receive an item in faulty or damaged condition or if you receive an item other than that which was ordered. If the fore-mentioned conditions apply, we will promptly provide a return authorization number and exchange the merchandise for an identical item only. We do not process credits nor do we provide refunds. If you recieve a faulty or damaged product from us, you can return the product at our cost once you have a return authorization. To get a Return Authorization please email sandra@globalgenealogy.com outlining your request, date of purchase, your name, your purchase details including order number. We do not accept responsibility for any item returned without a return authorization number. The address to return your shipment to will be provided with the return authorization number. Customer Feedback: email: rick@globalgenealogy.com
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