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Family Tree Maker 2008 Free Update Available
(registered users of FTM 2008 only)
Posted: 29 November 2007
By: Rick Roberts, Biography & Archived Articles
In last week's Global Gazette I wrote about FTM 2008's many new features, but also about some specific deficiencies. I mentioned that the manufacturer had promised to add features and resolve hiccups using free downloads. The first of those new updates has been completed and is available for download this week (for registered FTM 2008 users only). To learn which items have been addressed, and how to go about getting a free update, read on.
The following material is reprinted from information provided by Family Tree Maker this morning.
Family Tree Maker 2008 Service Pack 2 contains critical stability and performance enhancements. We strongly urge you to install this service pack at your earliest convenience.
The following updates are included in Service Pack 2:
Re-introduced publishing features.
Publishing features include:
- Genealogy Register Report
- Genealogy Ahnentafel Report
- Hourglass Chart
- Vertical Ancestor Chart
- Updates to all reports to better display facts and notes
- Updates to exporting of reports to RTF and HTML
Resolved issues within reports when making changes
Resolved issues related to speed, program stability and usability.
These include:
- Fixes to Unhandled Exceptions
- Fixes to memory management issues
- Import fixes including importing:
- Relationship notes
- AKA
- Source/Master Source media
- Marriage status
- Performance enhancements especially to import/export and upload
- Enhancements to web merge and web clipping
- Enhanced support of more image types
- Better support and messaging of Windows Vista User Account Control
- Resolved issues with updating display of data throughout program after data is changed
- Resolved crashes due to Firefox being the default browser
- Better support for high contrast
- Added ability to rename media files within the program
To auto-install the update do the following:
- Connect to the Internet.
- Start Family Tree Maker 2008.
- You will receive a notification that an update is available.
- Click the "Update" button.
- The service pack will be applied and your program updated.
To verify that the update worked do the following:
- Open Family Tree Maker 2008
- Click the "Help" menu item at the top of the program
- Click "About Family Tree Maker
- On the Product Information tab there is a version number. If the update was successful the version number will be 17.0.0.559
If no notification is displayed and your product version number is not 17.0.0.559 then please do a manual install as described below.
What to Do IF The Auto-Install Doesn't Work
To manually install the service pack (if auto-install does not work):
- Close Family Tree Maker
- Download the patch
- Unzip the file
- Run the .exe file
Please note: When installing the executable patch, you may be asked to locate the file to patch. You can select either the Family Tree Maker shortcut located on the desktop or the ftm.exe file which should be located in the C:\Program Files\Family Tree Maker 2008 folder.
To verify that the update worked do the following:
- Open Family Tree Maker 2008
- Click the "Help" menu item at the top of the program
- Click "About Family Tree Maker
- On the Product Information tab there is a version number. If the update was successful the version number will be 17.0.0.559
Microsoft Vista users may need to complete the following additional steps to auto-install the service pack:
- Close Family Tree Maker if it is open.
- Right-click the shortcut for Family Tree Maker 2008 and select "Run as administrator."
- You will be asked to confirm that FTM.exe should have rights to access the computer. Click "Allow."
The notification that an update is available should appear at this time. If not, please complete the remaining steps listed below.
- Click the "Help" menu item at the top of the program.
- Click "Check for Updates"
- The program will check for an update and notify you if one is available.
To verify that the update worked do the following:
- Open Family Tree Maker 2008
- Click the "Help" menu item at the top of the program
- Click "About Family Tree Maker"
- On the Product Information tab there is a version number. If the update was successful the version number will be 17.0.0.559
- If no notification is displayed and your product version number is not 17.0.0.559 then please do a manual install as described above
.
Technical support is also available toll-free from USA and Canada at 1-877-FTM-2008 (1-877-386-2008).
More assistance for Family Tree Maker Users:
Shopping Cart & Order Desk
Global Genealogy & History Shoppe
O R D E R D E S K
1-800-361-5168( 9-5 Tuesday to Saturday )
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