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Return / Exchange Policy
GlobalGenealogy.com Inc sells books and other resources that are used for research purposes. As a result we do not accept returns unless you receive an item in faulty or damaged condition or if you receive an item other than that which was ordered.
Exchange merchandise for an identical item only
If the fore-mentioned conditions apply, we will promptly provide a return authorization number and exchange the merchandise for an identical item only. We do not process credits nor do we provide cash or credit card refunds.
Getting a Return Authorization Number:
Call toll free (1-800-361-5168) between 9 AM to 5 PM E.T. Monday to Friday, or send an email outlining your request. Please be prepared to provide your invoice number. We do not accept responsibility for any item returned without a return authorization number.
Return Address
The address to ship a return to, will be provided at the same time as the return authorization number.
Collect and COD
GlobalGenealogy.com Inc. does not accept 'collect' nor 'COD' parcels.
O R D E R D E S K
1-800-361-5168( 9-5 Monday to Friday )
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Featured Titles
BOOK -
The Picturesque St. Lawrence River, Kingston and Cape Vincent to Morristown and Brockville (1895)
By Jno. A. Haddock.
Filled with historical sketches and images of people and places on the Canadian and American sides of the river, The Picturesque St. Lawrence River provides readers with a view of the connections between the families and communities discussed within it's covers. Printed on premium paper for the best possible reproduction of photographs and lithographs. More info...
BOOK -
History of Brant County, Ontario (1883) -- With New Index
This highly regarded history of Brant County has been a favourite of historians, genealogists and those with an interest in the region, for more than 125 years. We are delighted to put it back in print, complete with a new index. 704 pages loaded with local history, biographical sketches, and history of the settlement and development (to 1883) of the individual towns and townships that make up Brant County.
More info...
BOOKS or CD ROM - Dictionary of Scottish Emigrants to Canada Before Confederation (1867)
Now available on CD ROM! A unique compilation of thousands of Scottish Imigrants to Canada, taken from a wide range of primary and secondary sources. These volumes document thousands of fur traders, explorers, bankers, railway builders, politicians, farmers, teachers and journalists who came to Canada before 1867. More info...
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