O R D E R D E S K 1-800-361-5168 ( 9-5 EST Tue. to Sat. ) |
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O R D E R D E S K 1-800-361-5168 ( 9-5 EST Tue. to Sat. ) |
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Return / Exchange Policy GlobalGenealogy.com Inc sells books and other resources that are used for research purposes. As a result we do not accept returns unless you receive an item in faulty or damaged condition or if you receive an item other than that which was ordered. If the fore-mentioned conditions apply, we will promptly provide a return authorization number and exchange the merchandise for an identical item only. We do not process credits nor do we provide cash or credit card refunds. Getting a Return Authorization Number: Call 905-854-2176 (or toll free 1-800-361-5168) between 9 AM to 5 PM E.T. Tuesday to Saturday, or send an email outlining your request. Please be prepared to provide your invoice number. We do not accept responsibility for any item returned without a return authorization number. Where to Ship an Item for Exchange:
Return Dept.:(Return Authorization Number Goes Here) 43 Main St. South, PO Box 569 Campbellville, Ontario, Canada L0P 1B0 NOTE: We do not accept 'collect' nor 'COD' parcels.
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